Terms of Service

The following definitions apply throughout these Terms of Service:

• "Civilly," "we," "us," or "our" refers to Civilly Services.
• "You" or "your" refers to each user, subscriber, or visitor to our Service.
• "Service" refers to the Civilly platform, including our website (civilly.io), mobile applications, and all related features and functionality.
• "Site" refers to any URL containing "civilly.io" or our mobile applications.
• "Content" refers to all text, images, documents, data, reports, and other materials available through the Service.
• "User Content" refers to any content you upload, submit, or provide through the Service.
• "Reports" refers to any documents, exports, calculations, summaries, or outputs generated by the Service.
• "Calculator Results" refers to estimates produced by our child support, alimony, or budget calculators.
• "AI Guidance" refers to responses, suggestions, or analysis provided by our AI-powered features.
• "Materials" refers to all Content, Reports, and other information provided through the Service.

Welcome to Civilly. These Terms of Service ("Terms") govern your use of the Civilly platform, including our website, mobile applications, and all related services (collectively, the "Service").

By creating an account, accessing the Site, or using any part of the Service, you accept and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms or the Privacy Policy, you must not access or use our Service.

We have written these Terms in plain language because we believe you deserve to understand the agreement you are entering into. If anything is unclear, please contact us at support@civilly.io.

The Service is offered and available to users who meet the following requirements:

• You are at least 18 years of age
• You reside in the United States or any of its territories or possessions
• You are legally capable of entering into a binding contract
• You are not barred from using the Service under any applicable law

By using the Service, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Service.

Our calculators are designed for U.S. family law guidelines. Results may not be accurate or applicable for users outside the United States.

Civilly provides a case management platform designed to help individuals organize the practical aspects of divorce. Our Service includes:

• Document organization and secure storage
• Communication logging and message tracking
• Asset and expense tracking with optional bank account connection
• Evidence timeline creation and visualization
• Support and alimony calculators for all 50 states plus D.C.
• Task management with customizable checklists
• Calendar and deadline management
• Private journaling for personal reflection
• AI-powered document analysis and guidance
• Settlement workspace for proposal organization

To use Civilly, you must create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Keep your password secure and confidential
• Notify us immediately if you suspect unauthorized access to your account
• Be responsible for all activity that occurs under your account
• Not share your account with others or create multiple accounts
• Not disclose your login credentials to any other person or entity

You acknowledge that your account is personal to you. We reserve the right to withdraw or amend the Service, and any feature or material we provide, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You agree to notify us immediately of any unauthorized access to or use of your account or any other breach of security.

We are building a supportive community for people going through difficult times. You may use the Service only for lawful purposes and in accordance with these Terms. To maintain this environment, you agree not to:

• Use Civilly to harass, stalk, threaten, or harm any person, including your spouse, their legal counsel, or any third party
• Upload content that is illegal, defamatory, obscene, abusive, threatening, or infringes on intellectual property rights
• Violate any applicable federal, state, local, or international law or regulation
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity
• Upload malware, viruses, trojan horses, worms, logic bombs, or other technologically harmful material
• Share login credentials or allow others to access your account

Additionally, you agree not to engage in any of the following prohibited technical activities:

• Use any robot, spider, scraper, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any material
• Use any manual process to monitor or copy any material on the Service without our prior written consent
• Use any device, software, or routine that interferes with the proper working of the Service
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service
• Attack the Service via a denial-of-service attack or a distributed denial-of-service attack
• Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
• Attempt to probe, scan, or test the vulnerability of the Service or any related system or network
• Breach or circumvent any security or authentication measures
• Otherwise attempt to interfere with the proper working of the Service

We reserve the right to suspend or terminate accounts that violate these guidelines without prior notice. In cases of serious violations, we may report activity to law enforcement authorities.

Civilly and its licensors retain all right, title, and interest in and to the Service, including without limitation all software, images, text, graphics, illustrations, logos, service marks, copyrights, photographs, videos, and all related intellectual property rights. The Service is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Except as otherwise provided in these Terms, you may not, and may not permit others to:

• Reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer, or create derivative works of any part of the Service
• Sell, license, sublicense, rent, lease, distribute, copy, publicly display, publish, adapt, or edit any part of the Service
• Circumvent or disable any security or technological features of the Service
• Remove any copyright, trademark, or other proprietary notices from the Service

Your Content: Your content remains yours. By uploading content to Civilly, you grant us a limited, non-exclusive, royalty-free license to store, process, and display that content solely to provide you with the Service. We will not sell, share, or use your content for advertising or any purpose other than providing and improving our Service.

You retain all rights to your personal data and can export or delete it at any time through your account settings.

The Civilly name, the Civilly logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Civilly Services or its affiliates or licensors. You must not use such marks without the prior written permission of Civilly Services.

All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.

Nothing in these Terms grants you any right to use any trademark, service mark, logo, or trade name of Civilly Services or any third party.

Civilly integrates with third-party services to provide enhanced functionality:

• Plaid: For secure bank account connection and transaction import. Subject to Plaid End User Privacy Policy.
• Anthropic Claude: For AI-powered document analysis and guidance. Subject to Anthropic Usage Policy.
• Google Cloud Platform: For secure data storage and infrastructure.
• Stripe: For payment processing. Subject to Stripe Privacy Policy.

When you use these integrations, you may be subject to the terms and privacy policies of these third parties. We encourage you to review their policies.

The Service may contain links to third-party websites or resources. These links are provided solely for your convenience. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any third-party websites linked to the Service, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

We are not responsible for the privacy practices of third parties. We encourage you to read the privacy policies of any website or service that collects your information.

Civilly offers both free and paid features. The current pricing structure includes:

• Free tier: Access to calculators, basic checklists, and limited features
• Full Access: One-time payment of $149.99 for 3 months, then $40/month thereafter
• All payments are processed securely through Stripe
• Prices may change with 30 days notice to existing subscribers

Refund Policy: If you are not satisfied with Civilly, you may request a full refund within 7 days of your initial purchase. After 7 days, we do not offer refunds for partial subscription periods.

To cancel your subscription, visit your Account Settings. Cancellation takes effect at the end of your current billing period, and you will retain access until then.

Any Reports, exports, or outputs that you download or generate from the Service are governed by these Terms. All downloaded Reports and exports:

• Are not legal or financial advice and should not be treated as such
• May only be used by you for your personal use
• If you are an attorney, financial advisor, or other professional, may be used by you in connection with your client
• May not be sold, redistributed, or commercially exploited without the express written consent of Civilly

You may share Reports with your attorney, mediator, financial advisor, or other professionals assisting you with your divorce. However, you may not publish, distribute, or make Reports publicly available without our written consent.

Any documents, Reports, Calculator Results, AI Guidance, or other information contained on the Site or obtained through the Service is not legal or financial advice. The Service is not intended to create any attorney-client relationship, and your use of the Service does not and will not create an attorney-client relationship between you and Civilly.

You should contact a licensed legal professional if legal advice is required, or a licensed financial advisor if financial advice is required.

The Reports, Calculator Results, AI Guidance, and other information produced by the Service are not guarantees of future outcomes. Undue reliance should not be placed on them. Such forward-looking statements necessarily involve known and unknown risks and uncertainties, which may cause actual outcomes and financial results to differ materially from any projected outcomes or results expressed or implied.

Although forward-looking statements contained in Reports and information are based upon user-provided information and reasonable assumptions, there can be no assurance that forward-looking statements will prove to be accurate, as actual results and future events could differ materially from those anticipated. Civilly undertakes no obligation to update forward-looking statements if circumstances or assumptions change.

Please understand the following important limitations:

• Calculator Results are approximations based on state guidelines and may not reflect actual court orders. Judges have discretion, and many factors can cause actual support amounts to differ significantly.
• AI Guidance is for informational purposes only and should not be relied upon as legal or financial advice. Always verify important information with a qualified professional.
• Document organization features are tools to help you stay organized. They do not guarantee any legal outcome.
• Laws vary by state and change frequently. We strive to keep our calculators updated but cannot guarantee accuracy at all times.
• Civilly is not a substitute for legal representation. We strongly encourage you to consult with a qualified family law attorney for your specific situation.
• Financial projections and asset valuations provided by the Service are estimates only and should be verified by qualified professionals.

YOUR USE OF THE SERVICE, SITE, MATERIALS, REPORTS, AND USER CONTENT IS AT YOUR SOLE RISK. THE SERVICE AND ALL MATERIALS, INFORMATION, REPORTS, PRODUCTS, AND SERVICES INCLUDED THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

CIVILLY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

CIVILLY MAKES NO WARRANTY THAT:

• The Service will meet your requirements or expectations
• The Service will be uninterrupted, available at any given time, timely, secure, or error-free
• The results obtained from use of the Service will be accurate, reliable, or complete
• The quality of any Reports, Calculator Results, AI Guidance, or other Materials obtained through the Service will meet your expectations
• Any errors in the software or Service will be corrected
• The Service will be compatible with your computer, mobile device, or other equipment

Any material downloaded or otherwise obtained through the use of the Service is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

No advice or information, whether oral or written, obtained by you from Civilly or through the Service shall create any warranty not expressly stated in these Terms.

We reserve the right to withdraw or amend the Service, and any feature or material we provide on the Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of the Service, or the entire Service, to users, including registered users.

We may update the content on the Service from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Service may be out of date at any given time, and we are under no obligation to update such material.

You are responsible for making all arrangements necessary for you to have access to the Service and ensuring that all persons who access the Service through your internet connection are aware of these Terms and comply with them.

IN NO EVENT SHALL CIVILLY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Damages for loss of profits, goodwill, use, data, or other intangible losses
• The cost of procurement of substitute goods and services
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on the Service
• Any errors or omissions in Calculator Results or AI Guidance
• Any interruption or cessation of the Service
• Any other matter relating to the Service

This limitation applies even if Civilly has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

You agree to defend, indemnify, and hold harmless Civilly, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorneys' fees and costs, arising out of or in any way connected with:

• Your access to or use of the Service, Materials, and User Content
• Your violation of these Terms
• Your violation of any applicable laws, rules, or regulations
• Any User Content or information posted, uploaded, or provided by you
• Your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right

This indemnification obligation will survive the termination of these Terms and your use of the Service.

You may close your account at any time through your Account Settings. Upon account closure:

• Your access to the Service will end immediately
• You may export your data before closing your account
• We will delete your data according to our Privacy Policy (within 30 days)
• No refunds will be issued for unused subscription periods beyond the 7-day refund window

Without limiting other remedies, we may immediately suspend, terminate, or limit your access to the Service and remove any material from the Service or our servers if you breach these Terms. We also reserve the right to terminate, limit, or suspend your access to the Service at any time and for any reason or no reason.

Notwithstanding any termination, the following sections will survive: Definitions, Intellectual Property Rights, Trademarks, Important Disclaimers, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions.

We want to address any concerns you have quickly and fairly. Please read this section carefully as it affects your legal rights.

If you have a dispute with Civilly, we encourage you to first contact our support team at support@civilly.io to try to resolve the issue informally. Most disputes can be resolved this way. We will work with you in good faith to resolve any dispute within 60 days.

If we cannot resolve the dispute informally within 60 days, any dispute, claim, or controversy arising out of or relating to these Terms or the Service, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules.

The arbitration shall be conducted in San Diego, California, unless you and Civilly agree otherwise. The arbitrator's award shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.

YOU AND CIVILLY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Civilly agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

YOU HEREBY WAIVE YOUR RIGHT TO A TRIAL BY JURY IN ANY COURT IN ANY SUIT, ACTION, OR PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. This limitation applies regardless of any statute or law to the contrary.

These Terms are governed by and construed in accordance with the laws of the State of California, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Service that is not subject to arbitration shall be instituted exclusively in the federal courts of the United States or the courts of the State of California, in each case located in the City and County of San Diego. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

We may revise and update these Terms from time to time in our sole discretion. All changes are effective when we post them, unless we specify a later effective date.

For material changes, we will provide at least 30 days' notice before the changes take effect. Notice may be provided by email to the address associated with your account, by posting notice on the Service, or by other means we deem appropriate.

However, any changes to the dispute resolution provisions will not apply to any disputes for which the parties have actual notice on or prior to the date the change is posted.

Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page periodically so you are aware of any changes, as they are binding on you.

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Civilly regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.
• Severability: If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
• Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
• No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights in any person.
• Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.
• Contact: Questions about these Terms should be directed to legal@civilly.io.

• You have read and understood these Terms of Service
• You agree to be legally bound by these Terms
• You meet all eligibility requirements to use the Service
• You understand that Civilly is not a law firm or financial advisor
• You understand that Calculator Results and AI Guidance are estimates, not guarantees
• You agree to the binding arbitration clause and class action waiver
• You agree to the one-year limitation on filing claims

If you do not agree to these Terms, you must not access or use the Service. Your continued use of the Service constitutes your ongoing acceptance of these Terms as they may be modified from time to time.

If you have any questions about these Terms of Service, please contact us:

For general support inquiries: support@civilly.io Civilly Services San Diego, California We aim to respond to all inquiries within 48 business hours.